Answers to your
common questions
Services
We specialise in web design, development, hosting services, SEO, and digital marketing to elevate your online presence.
Yes, our expertise lies in creating custom, responsive, and user-friendly websites tailored to your unique business needs and brand identity.
Absolutely! We design and develop e-commerce platforms that are secure, easy to manage, and optimised for conversions.
Yes, we offer logo design and branding services to help establish a strong, cohesive identity for your business.
Yes, we provide detailed training on managing and updating your website. Training sessions can be conducted in person or via video conferencing.
Process
Our process is streamlined into discovery, planning, design, development, testing, and launch phases. We ensure constant communication with our clients throughout each step.
The timeline varies based on the project’s complexity. A basic website typically takes 4-6 weeks, while more complex sites may take longer.
Our package websites typically take between 1-4 weeks.
Yes, we build our websites on content management systems (CMS) that allow you to update content, images, and more without needing to know how to code.
Pricing and Payments
Pricing depends on the project’s complexity, features, and functionality. We have set pricing for our packaged offering, but please contact us for a detailed quote tailored to your specific needs if they fall outside our packages.
We typically require a 50% deposit to start, with the balance due upon project completion. Payment plans may be available depending on the project scope.
For our packages, full payment is required to start the project.
Yes, we offer various maintenance and support packages to keep your website updated, secure, and running smoothly.
Hosting
Yes, we offer reliable web hosting solutions tailored to the needs of your site, ensuring optimal performance and security.
While we recommend our hosting for the best performance and security, you can opt to use your own. We’ll assist in setting up your site on the chosen host.
SEO and Marketing
Yes, we provide SEO services to improve your website’s visibility in search engine results, driving more organic traffic to your site.
Certainly, our digital marketing services include social media strategy and marketing to enhance your online presence across various platforms.
Technical Support
We offer post-launch support to address any immediate issues. Additionally, you can choose from our maintenance packages for ongoing support.
We provide support for a stipulated period as part of our packages.
We thoroughly test our websites before launch, but if you encounter any issues, contact us immediately. Bug fixes within the first month after launch are covered at no extra cost.
Have questions?
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